Documentation

Workspaces

Workspaces let you separate monitoring into isolated spaces. Each workspace has its own monitors, alerts, incidents, and status pages.

Zoom

When to Use

Features

How to Create

1. Click on the current workspace name in the sidebar
2. Select “Manage Workspaces”
3. Click “Add Workspace”
4. Enter a name and description
5. Switch to the new workspace and add monitors

Export & Import Monitors (CSV)

On the Workspaces page you can save your monitors to a file, and add many monitors at once from a file.

• Export monitors (button at the top) — saves every monitor from all your workspaces to one CSV file. The download icon on a workspace card saves just that one workspace. Anyone can export, even viewers. Passwords and tokens are never put in the file.
• Import monitors (button at the top) — opens the import window. Drop a CSV file (or click to choose one) and pick where the monitors go: one workspace, or by the workspace column in the file. You then see a preview: which rows will be added, which already exist, and which will fail — and why. Nothing is added until you click to confirm.

You only need a url column. To import, you must be the owner or an editor of the workspace. A file can have up to 500 rows / 1 MB. If some rows fail, click Download error rows to get only those rows with the reason, fix them, and upload again. For the full list of columns and the API, see the API Reference.

Move from another service

You can import files from other tools without changing anything — you do not need to rename columns, and both , and ; are detected automatically.

Steps (for any tool):

1. Get the file from the other tool. Or make your own CSV — you only need a url column.
2. Open Import monitors, drop the file, and look at the preview. It shows what will be added, skipped, or fail.
3. Click to confirm. If some rows fail, use Download error rows, fix them, and upload again.

Team & Sharing

Share a workspace with colleagues so you can monitor together. Available on every plan, the Free one included.

Everyone works inside the workspace owner’s plan limits — a teammate on the Free plan still operates within your monitor and alert quotas while inside your workspace.

Zoom

How Many People You Can Add

The owner takes one seat. Unclaimed invitations hold a seat too, until they are accepted, revoked, or expire.

Roles

Alerts are personal — each member configures and receives their own notifications, and no one can see another member’s alerts.

Heartbeat monitors follow the same roles: a viewer sees them, an editor creates, edits, pauses, and deletes them.

How to Add a User

1. Open the workspace selector in the sidebar, then “Manage Workspaces”.
2. On a workspace you own, click the members (👥) icon.
3. Click “Invite member”, pick a role, and choose one of the two ways.

By email — when your colleague already has a PingZen account on that address. Access is granted right away.

We send them no email — tell them yourself, otherwise they simply won’t notice the new workspace in their switcher.

By link — when they have no account yet, or you don’t know which email they signed up with. PingZen gives you a one-time link valid for 14 days; send it over any messenger. Your colleague signs in with email, Google, Yandex, or Telegram, confirms joining on the screen that follows, and lands in the workspace. The link is shown once, so copy it immediately.

Removing a Member or Revoking an Invitation

Remove a member from the same dialog. Access is revoked immediately, and any alerts they created in that workspace are deactivated.

An unused invite link can be revoked in the same place — it stops working at once and frees the seat.

Workspaces API

Manage workspaces via REST API.